Support et contact

DEFECT: Unfortunately, we can never support defects anyway. You can take your product with proof of purchase to an Action store for a replacement.

DEFECTIVE OR FOCUSED ACCESSORIES: Most accessories that come with your product are universal and available everywhere. However, this does not apply to mouse / keyboards dongles. These are linked to each other in the factory and therefore not replaceable for another. We hope that you can find the dongle in that case. In the event of a defect, contact the (online) store for your warranty.

We sometimes receive worried emails that there is no dongle included with a mouse or wireless set, this is in the battery compartment!

APP IP CAMERA:The Iview pro app is no longer available. You can use the YOOSEE app.

COMPATIBILITY: The packaging always indicates which operating systems our devices work with. We do not have drivers for Mac, for example, if Windows is indicated on the package.

MANUALS AND DRIVERS: For 90% of the questions we receive, the answers can be found in the manuals. Do you no longer have the manual? Chances are he can be downloaded from our website. You can also download drivers from our website.
You can find them on

Under the SUPPORT tab there are manuals and drivers for download.

GOOGLE: You can still use GOOGLE as the last straw. If you enter an error message or problem in the google search screen, you usually end up in forums or websites where attention is paid to your problem. You may therefore be able to find a solution to your problem sooner before we can help you again.

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